Message from the Chief Executive Officer

Welcome to the Blantyre City Council Website.

We are excited to introduce you to this site which provides a platform to members of the public to interact with the Council directly from their own homes and places of work. Due to the nature of services which the Council offers both to the local and international clients, we thought it was necessary to put up this website not only to interact with you our clients but also to introduce some of the services the Blantyre City Council offers which may be of interest to you.Acting CEO Dr Alfred Chanza

Blantyre City Council has a vision and mission statements which give us direction based on our institutional philosophy.

Through our mission statement we envisage becoming the best managed and accountable council which will be responsive to the needs of the residents of the City of Blantyre and this shall be achieved through the provision of efficient and effective services through participatory approaches and sustainable use of resources. Our operations as an institution are guided by corporate values which include: trust, honesty and integrity, accountability and transparency, zero tolerance to corruption, professionalism, non discrimination, team work, courtesy and local participation.

The management of the City is shared with a large number of other service providers and stakeholders. These include Blantyre Water Board, Electricity Supply Corporation of Malawi, Malawi Posts Corporations, Malawi Housing Corporations, Ministry of Lands and Housing, Surveyor Department, Ministry of Works, Roads Authority, Ministry of Health and Population, Malawi Police Service, Ministry of Education, Ministry of Local Government and Rural Development, Civil Society Organisations, Faith Groups and other charitable organisations

It is in line with the website objectives that the Council strives to increase communication to the public in order to enhance effective dissemination of messages about the Council operations.

The website, therefore, aims at raising the socio- economic and political development of the City; because without people’s knowledge of the Council and its operations, there will be no informed and meaningful participation on development.

Through the website, the Council will ensure a two-way communication with its stakeholders and some policies, strategies guidelines and Information Education and Communication materials will be shared with partners.

May we also take this rare but significant opportunity to call upon all our stakeholders to support the Council initiatives and partner with us. The task of service delivery is very demanding we will, therefore, rely on your support through corporate social responsibility and/or indeed through public private partnership arrangements.

The Council is also pleased to share with you a Service Charter on this website which guides the operation of the institution in service delivery. This Charter helps us to respond to residents’ concerns on time and we hope that it will also steer institutional confidence in our residents.

We thank you for planning to be part of a progressive and visionary commercial city. It is my hope that we share a common goal of Keeping Blantyre City Clean and Green.

We welcome all to this informative website!

Dr Alfred W.D. Chanza

CHIEF EXECUTIVE OFFICER

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