Skip to content Skip to left sidebar Skip to right sidebar Skip to footer

Council establishes Call Centre

Blantyre City Council has become the first local authority in Malawi to establish a call centre with toll free lines as a platform for receiving feedback from residents.

Willard Maluwa of WASTE Advisors handing over the equipment to Anthony Kasunda, BCC Public Relations Manager

The Call Centre was established in fulfillment of the commitment in the Service Charter to provide several media of communication between the Council and the residents.

With support from WASTE Advisors, which has donated computer set, printer and swivel chairs to be used by call centre agents, residents can access the Council through 526 for all networks (TNM, Airtel and MTL).

  • November 19, 2019 in News