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Council receives service excellence award

The Council has for the second year running received a Service Excellence Award in recognition of excellence in the category of Local Authorities Sector while the Mayor, Councillor Noel Chalamanda, is a recipient of Service Excellence Personality of the Year Award.

Councillors and staff pose with certificates


The awards were presented by Chartered Institute of Customer Management at a ceremony held at Sunbird Capital Hotel on Friday, 25th November 2016.

Blantyre City Council emerged the winner followed by Lilongwe City Council on second position while Zomba City Council came third.

Apart from the Service Excellence Awards, the Council is the recipient of MISA’s 2016 Most Open Public Institution Award which was presented during the commemoration of Right to Know Day on 28th September 2016.