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Council reviewing Service Charter

Blantyre City Council has embarked on a consultative process to develop a Service Charter which will act as a blue print to determine the excellence in the delivery of services.

Acting Director of Administrative Services Alfred Nyengo (standing) delivering opening remarks during the consultative meeting

The Council has partnered with Concerned Youth Organisation with funding from Tilitonse Fund to review the draft Service Charter drafted some three years ago.

On Tuesday, the academia and youths were consulted and gave their useful input while on Wednesday; the Council had a meeting with representatives from the private sector, civil society organisations, media and members of the public.